Our Clients

When You Need Expertise Not Available In-House

Our experts at Reflector have extensive industry expertise, particularly in the finance, insurance, and pension sectors, as well as in construction and manufacturing. Our industry knowledge and business acumen enable us to get projects off to a swift start.

Explore our client cases

Banking and insurance

Requirements specification

Developing requirements documentation through sparring

Elo wanted to invest in clear and consistent requirements documentation, and the analysis of the current state and future direction required an external perspective. As a long-term partner, Reflector proposed joint sparring sessions where Elo’s business analysts, product owner, enterprise architect, and project manager could develop documentation practices together—in a practical manner and closely aligned with the business.

Requirements specification

Using AI tools in requirements specification

LähiTapiola’s business analysts participated in training that introduced them to the AI features of Confluence and Jira tools. Reflector’s Ali Zahabi guided participants in a practical manner on leveraging AI in requirements management.

Requirements specification

Development model analysis

The client had a technology project that was not progressing as planned. The testing phase had extended and, consequently, the production deployment had been delayed. The client lacked sufficient technical expertise and methodological knowledge to identify the underlying causes of these problems. The client sought assistance from a neutral party to analyze the situation and provide an external opinion on whether the implementation could be moved to production.

Architecture

Case LähiTapiola: We have built genuine trust

In line with its strategy, LähiTapiola invests in increasing life security and customer value. Operations have been developed consistently and customer-centrically in a rapidly changing operating environment, despite turbulence in the global economy. The company also invests heavily in internal operating models and ensuring that consultants working in the organization are thoroughly onboarded and warmly welcomed into the work community. We discussed our collaboration with LähiTapiola’s Service Manager Terhi Ruponen.

Service design

How customer-centric development became embedded in Elo's daily operations with Reflector's support

How can you avoid unnecessary development investments, make better decisions, and build services that customers actually need? At pension insurance company Elo, the answer lies in customer-centric development. When customers are involved from the early stages of development, real needs can be identified, solutions tested before implementation, and development work ensured to progress in the right direction.

Architecture

COBOL system conversion to Java

Visma Aquila’s core system had been built on COBOL since the early 1990s. Over the decades, developing the system had become laborious, COBOL experts were retiring, and business agility was under threat. A major conversion project was needed to translate over a million lines of business logic code into Java in a controlled manner without production outages.

Architecture

Enterprise architecture modeling

The client’s enterprise architecture description had deteriorated. Architecture descriptions had been created using different tools and had not been linked together. The overall picture of information systems and supporting infrastructure was outdated and incomplete. A new, systematic approach was needed to model the whole so that essential elements could be documented. At the same time, the model content needed to be brought up to date.

Architecture

ERP procurement support

The client was renewing their ERP systems. Strategy-driven requirements specification had already been conducted together with a technology vendor.

The client also wanted a vendor-independent perspective and support in the ERP system selection process. The client had considerable expertise of their own, but wanted to balance the workload and obtain an external perspective to validate and also challenge their own decisions.

Architecture

Change management analysis

As the business grew and expanded, our client’s operations faced various change pressures due to acquisitions, operational efficiency improvements, and scaling. The company wanted to test enterprise architecture modeling methods in business development and brought us into this work.

The client’s objective was to understand the impact of different change drivers on their business. The client was also interested in adopting enterprise architecture development as a methodology in their organization so they could manage change more effectively themselves.

What our clients say

Petri Kiviaho is a true project professional who has repeatedly proven to be an outstanding expert. At LähiTapiola, we are extremely satisfied and pleased with how he brings not only top-tier expertise to projects, but also calmness and firmness. Petri gets even the most complex tasks completed with style and efficiency.

Eveliina Sivlen

Service Manager, LähiTapiola

Over 200 successful projects
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Completely technology and vendor independent
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Satisfied clients from multiple industries
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What our customers say

Our clients

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