Financial services

At Reflector, we have worked in various industries, but we have the most experience and expertise in the financial services sector. Our first clients were pension insurance companies. Later, our operations expanded to life and non-life insurance as well as the banking sector. This is why we call ourselves an IT consulting firm specialized in financial services.

Complex but necessary financial services system renewal projects

Transformation projects involving core systems and processes in the financial sector are rarely straightforward. Challenges include:

  • project scope and high risks
  • complex technical environments
  • integrations between systems
  • multi-vendor environments
  • extended timelines
  • extensive and continuously evolving regulations

Perspectives

Modernizing core systems

Core systems often bring to mind legacy solutions, such as mainframe-based systems, which can be extremely difficult and massive projects to replace. If a system does not accommodate changes or is difficult to develop, it is essentially legacy regardless of when it was implemented.

Legacy does not only refer to decades-old technology; even systems built with newer technologies can reach the end of their lifecycle quite rapidly.

Complex technical environments and integrations

In financial services system environments, nearly everything is interconnected through numerous interfaces and integrations from different eras. A single change can have a broad impact on the entire ecosystem.

Integration management is critical, as undocumented dependencies and customizations made over the years can cause production outages and complicate troubleshooting.

Development has become specialized: whereas one developer previously managed the entire stack from infrastructure to user interface, multiple specialists are now required. Therefore, success also demands smooth collaboration and strong facilitation.

We help maintain control of the overall picture, identify risks early, and ensure that changes support the business.

Continuous regulatory change in financial services

New regulations drive system changes that often have tight deadlines and broad impact. Requirements frequently span multiple systems and interfaces, and their implementation requires close collaboration between business, legal, and IT.

Regulations may introduce non-functional requirements, such as response time requirements and information security and data protection requirements (GDPR). Regulations may also include functional requirements, such as implementing processes to prevent money laundering (for example, the Know Your Customer or KYC process). Regulations also impose requirements on data management, service management, and documentation (DORA).

In our work, we have witnessed the extensive impact of regulation on development activities in the financial services sector. We understand the effects of regulation on system architecture and help identify where changes extend.

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