The client had a technology project that was not progressing as planned. The testing phase had been prolonged, which consequently delayed the production deployment. The client lacked sufficient internal technical and methodological expertise to identify the underlying causes of these issues. The client sought assistance from a neutral party to analyze the situation and provide an external opinion on whether the implementation could be moved to production.

We did not focus solely on the visible testing problems; instead, we examined the overall situation. We analyzed the project’s starting points, objectives, and working methods, as well as their impact on the current state. We helped the client understand that the operating model was in conflict with the project’s goals. We identified the root cause: the project had shifted from system development to product development without a clear product architecture.

The client quickly received an impartial assessment of the project’s actual status along with clear recommendations for corrective actions. As a result, the corrective measures could be targeted correctly and effectively.