{"id":15343,"date":"2025-05-26T15:32:33","date_gmt":"2025-05-26T15:32:33","guid":{"rendered":"https:\/\/reflector.fi\/cases\/case-elo-the-importance-of-requirements-documentation-became-clear-in-joint-sparring-sessions\/"},"modified":"2026-06-11T07:21:59","modified_gmt":"2026-06-11T07:21:59","slug":"case-elo-the-importance-of-requirements-documentation-became-clear-in-joint-sparring-sessions","status":"publish","type":"case","link":"https:\/\/reflector.fi\/en\/case\/case-elo-the-importance-of-requirements-documentation-became-clear-in-joint-sparring-sessions\/","title":{"rendered":"Case Elo: The importance of requirements documentation became clear in joint sparring sessions"},"content":{"rendered":"\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p class=\"wp-block-paragraph\"><strong><a href=\"https:\/\/www.elo.fi\/\">Pension insurance company Elo<\/a> wants to invest in clear and well-structured requirements documentation. As a long-term partner, Reflector&#8217;s consultants proposed sparring sessions for Elo, with the purpose of reviewing Elo&#8217;s current requirements documentation. At the same time, the goal was to jointly consider how matters could be described more consistently and how documentation could be streamlined and made more efficient.  <\/strong><\/p>\n\n<h2 class=\"wp-block-heading\">The workshops focused on real situations<\/h2>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\">The first step was a session held in December, where Reflector&#8217;s consultants <strong><a href=\"https:\/\/reflector.fi\/me\/\">Seija K\u00e4lk\u00e4j\u00e4<\/a><\/strong> and <strong><a href=\"https:\/\/reflector.fi\/me\/\">Tarja Kunnasvuo<\/a><\/strong> initiated the discussion and shared their initial insights on the topic. This led to a series of three workshops in January and February. The workshops were organized around a single development project and were attended by Elo&#8217;s requirements analysts, Product Owner, Test Manager, enterprise architect, and project manager.  <\/p>\n\n<p class=\"wp-block-paragraph\">Reflector&#8217;s consultants designed the workshop content so that theory was deliberately left in the background and the focus was directly on real situations and existing documentation. The sparring sessions included extensive discussion and analysis, from which concrete tools and shared insights were drawn for developing requirements documentation. <\/p>\n\n<h2 class=\"wp-block-heading\">Insights for developing requirements specification documentation<\/h2>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\">As a result of the sparring sessions, Elo&#8217;s team gained clarity on the situation and methods to standardize their documentation, while changes were already underway in the development model.<\/p>\n\n<div class=\"wp-block-media-text is-stacked-on-mobile is-vertically-aligned-top\"><figure class=\"wp-block-media-text__media\"><img fetchpriority=\"high\" decoding=\"async\" width=\"500\" height=\"319\" src=\"https:\/\/reflector.fi\/wp-content\/uploads\/2025\/05\/Anna_Varjoranta_6_500px.webp\" alt=\"\" class=\"wp-image-11815 size-full\" srcset=\"https:\/\/reflector.fi\/wp-content\/uploads\/2025\/05\/Anna_Varjoranta_6_500px.webp 500w, https:\/\/reflector.fi\/wp-content\/uploads\/2025\/05\/Anna_Varjoranta_6_500px-300x191.webp 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"wp-block-paragraph\"><strong>Elo&#8217;s Head of ICT Development Anna Varjoranta believes that there was a need for this kind of sparring and the timing was just right. <\/strong><\/p>\n<\/div><\/div>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\">\u201cWe wanted to review the documentation from a new perspective and understand what kind of requirements documentation would work best for our business. The joint sessions helped us realise that there is no single right way to define requirements and document them; rather, it is a continuously evolving process that must adapt to business needs. Thanks to the sparring, the teams are now better able to ensure that the specifications support both implementation and the subsequent lifecycle management of the systems.\u201d  <\/p>\n\n<h2 class=\"wp-block-heading\">Concreteness and customization to the client&#8217;s own needs received praise<\/h2>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\">Based on feedback from participants, the greatest value of the sparring sessions was their concreteness and focus specifically on Elo&#8217;s needs. Elo&#8217;s team found the discussion and interaction particularly valuable in these sessions. <\/p>\n\n<p class=\"wp-block-paragraph\">The workshops&#8217; Net Promoter Score (NPS) was over 70, indicating excellent satisfaction. As a suggestion for further development, more extensive work on example descriptions was proposed, which is why the collaboration continues with the development of model descriptions and best practices for requirements work. <\/p>\n\n<h2 class=\"wp-block-heading\">Long-term partnership helps everyone develop<\/h2>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\">We have been Elo&#8217;s partner for a long time, and the requirements sparring is part of a longer joint development path. This project further strengthened our collaboration and supports Elo&#8217;s goal to grow and develop. Reflector&#8217;s Seija K\u00e4lk\u00e4j\u00e4 summarizes the inspiring atmosphere of the sessions: &#8220;This team has the will to learn. They had genuine interest and an active approach in every workshop, which made the sessions particularly successful.&#8221;  <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pension insurance company Elo wants to invest in clear and well-structured requirements documentation. As a long-term partner, Reflector&#8217;s consultants proposed sparring sessions for Elo, with the purpose of reviewing Elo&#8217;s current requirements documentation. At the same time, the goal was to jointly consider how matters could be described more consistently and how documentation could be [&hellip;]<\/p>\n","protected":false},"featured_media":15272,"template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-15343","case","type-case","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Case Elo: The importance of requirements documentation became clear in joint sparring sessions - Reflector Oy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/reflector.fi\/en\/case\/case-elo-the-importance-of-requirements-documentation-became-clear-in-joint-sparring-sessions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Case Elo: The importance of requirements documentation became clear in joint sparring sessions\" \/>\n<meta property=\"og:description\" content=\"Pension insurance company Elo wants to invest in clear and well-structured requirements documentation. 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